Every organisation strives for improvement. Business process modeling helps organisations understand their own processes and procedures. Business process management is concerned with the optimisation and automation of processes. Workflow management systems play an important role in the automation of individual core processes. Modern workflow management systems boldy go where no man has gone before.
Workflow management systems must be integrated into the existing IT-landscape. Each organization has it an existing IT architecture, which consists of standard software components, databases, document management systems, office solutions and more. Workflow management systems can take over the role of orchestration, and make the vision of a service-oriented architecture become reality.